Returns/Delivery Times

Return Policy

Returns are accepted within 30 days of the original purchase date. Items must be returned in their original condition and the buyer will be refunded the original purchase price of the items only. Shipping costs will not be refunded and buyer pays for return shipping.

To return an item please ship it to the following address:

BookCentra
2673 Township Road 421
Sugarcreek, OH 44681

Please include a note with your name, order number, and declare that you want to return the item. Assuming the terms of our return policy have been met you will be refunded the original purchase price via the payment method initially used.

For any questions regarding our return policy please contact us at cservice@bookcentra.com.

Damaged/Defective Item Policy

Should you receive a defective item or the item was damaged during shipping please contact us immediately at cservice@bookcentra.com with a description and photo of the damage/defect. Once the damage/defect has been confirmed we will replace the item at no cost to you. Should we request the original item be returned to us we will provide a shipping label at our cost to do so.

Delivery Standards

Standard Shipping: 5-10 business days

Expedited Shipping: 2-4 business days

USPS Priority Mail: 2-4 business days

FedEx: 1-4 business days (depending on region)

International shipments vary greatly with destination and service.